Tell us what happened
Let our support team know which item you would like to return or exchange. Including your order number and a brief description helps us find your order quickly.
A CONSIDERED SHOPPING EXPERIENCE
THE DETAILS, MADE SIMPLE
Returns & Exchanges
Finding your fit should feel effortless. If your order isn't quite right, our return and exchange process is designed to give you a clear way forward.
30-day peace of mind
Marvellea offers free returns and exchanges within 30 days. We want you to feel confident exploring the styles that belong in your everyday wardrobe.
01 / THE PROCESS
Return in three steps
Start with your order details. Our support team will guide you through the next steps for your return or exchange.
Receive your next steps
We'll review your request and provide instructions for your item. Please wait for return directions rather than mailing anything to our business address.
Complete your request
Follow the provided instructions. Our team will guide the return or exchange process and confirm the relevant next steps for your order.
02 / RETURNS
Returns, made simple
Sometimes the perfect piece looks different once you try it at home. Our free 30-day return offering makes it easier to reconsider your selection without added return charges.
- Contact us within the 30-day return window so our team can begin reviewing your request.
- Keep the item and any original tags or packaging available while you receive your return instructions.
- If an item arrives incorrect or damaged, tell us what happened so we can review the issue with you.
Please do not ship a return to Marvellea's listed business address unless our support team specifically instructs you to do so.
03 / EXCHANGES
A better fit
Perhaps you need a different size, prefer another color or want to rethink the style. Our free exchange offering is here to help you find an option that feels right for you.
- Tell us the item you received and which change you have in mind.
- Our team can review available alternatives and explain the exchange process for your selection.
- Availability can vary by style, size and color, so we'll confirm your options before proceeding.
04 / REFUNDS & ORDER DETAILS
Refund information
Once you've contacted us, we'll explain the steps relevant to your return and keep you informed about your request. Refund details depend on the final amount actually paid for the item.
- If your order included an automatic promotion, we'll review its actual checkout pricing rather than calculating a refund from an undiscounted display price.
- Our team will confirm applicable refund details and any processing information when your return is reviewed.
- All Marvellea products include free shipping on purchase, with an estimated order delivery window of 3–5 calendar days.
05 / GOOD TO KNOW
Questions, answered
A few helpful details before you begin. For questions specific to your order, our customer care team is available 24/7.
How long do I have to request a return?
Marvellea offers free returns and exchanges within 30 days. Contact our team within that period with your order details so we can explain the next steps.
Will I be charged for a return or exchange?
Our store offers free returns and exchanges within the stated 30-day window. Contact us to receive the instructions for your request.
Can I exchange for a different size or color?
Let us know the size or color you'd prefer. Our team will review the available options for your item and guide you through the exchange process.
What if I used a promotion on my order?
When discussing a refund, we'll consider the price actually paid at checkout, including any discount applied to the order, rather than the item's regular display price.
Where should I send my return?
Wait until our support team provides the correct instructions. Our listed business address is for business information and should not be treated as a returns address without confirmation.
What if my order arrives with an issue?
Please describe the issue to our support team and have your order number available. We'll review the information you provide and help determine the appropriate next steps.
WE'RE HERE TO HELP
Let's get it sorted
Whether you're deciding between sizes or starting a return, our team is here around the clock. Share your order details and we'll help you navigate the next step.
MARVELLEA · info@marvellea.lat · +1 (562) 961-5133
Business address: 1696 Rocky River, Canyon Lake, TX 78133, United States